How We Do It – Operational Empathy®
Our people focus on applying their diverse range of knowledge and skills to earn trust and confidence. Leveraging years of proven experience, we strive to anticipate the needs of our clients and provide exceptional customer service. We develop a deep understanding of our clients’ business objectives and take personal interest in helping them achieve those goals. We call this Operational Empathy®and at Datapipe it’s how we do business.
Services We Offer
Datapipe provides application management, hosting and security services for mid to large-sized organizations – including cloud computing, infrastructure as a service, platform as a service, colocation and data centers. We deliver these services within a predictable cost model that includes comprehensive monitoring, diagnostics, and problem resolution. Leveraging years of proven experience, our client service standard is unsurpassed. It starts with anticipating your needs and results in strategic, long term partnerships that provide continual ongoing expert support with no limitations on service requests.
Clients We Partner With
Datapipe provides services from six data centers and eight strategic, global locations in the United States, the United Kingdom, Hong Kong and China.
We provide these services to a range of vertical industries, including business and financial services, healthcare and pharmaceutical, retail, media and communications, social networking, technology and software.
Our Success and Stability
Datapipe has achieved profitability and consistent growth by staying focused on providing industry leading support and value to our clients. Datapipe received significant equity investments from Goldman Sachs in 2008, and ABRY Partners in 2011.